Orders are processed within 2–3 business days. Certain products require longer shipping times, average shipping times are 12.3 business days. Delivery times vary by location:

• United States: 8-30 business days
• Canada, UK, Australia: 10–20 business days
• International: 15–25 business days

We make things that work better and last longer. Our products solve real problems with clean design and honest materials.

3. Do You Offer Free Shipping?

Yes! Unless noted otherwise, we offer free shipping on all products currently.

4. What If I Need To Change My Order?

We can make changes within 12 hours of your purchase. Please email us at support@eversteadexchange.com right away with your order number and request.

5. What Is Your Return Policy?

We accept returns within 30 days of delivery. Items must be unused and in original condition. For more details, please visit our Returns & Refunds Policy.

6. What Happens If My Order Arrives Damaged?

If your item arrives damaged or defective, contact us immediately with photos, and we’ll arrange a replacement or refund.

7. Do You Ship Internationally?

We are currently working on it.

8. How Can I Contact Customer Service?

Email us at support@eversteadexchange.com. We look forward to hearing from you (: